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QuickAddress for FSBA Enhances Customer Communication

May 5, 2008 - QAS, a part of Experian specializing in customer data quality software and services and Full-Service Banking (FSB) Solutions, announced the immediate availability of QuickAddress for FSB Branch Automation (FSBA).

 

QuickAddress for FSBA is an integrated solution that helps banks and credit unions speed account opening, improve customer communication and reduce operating costs.

The product combines QAS Pro, a point-of-entry contact data quality product, with a suite of applications and modules that support full service bank branches, call centers and back-office operations.

 

The software was developed for use by branch associates setting up new accounts and call center staff processing change-of-address requests. The data quality product is also employed in back-office operations to research and correct poor quality addresses on returned mail.

 

QuickAddress validates, cleanses and standardizes customer addresses as the information is entered into FSB's branch automation applications, reducing the volume of returned mail and its associated printing and postage costs and enhancing customer communications.


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