James Taylor
James Taylor is a principal and co-founder of Smart (Enough) Systems LLC, the only full-service, vendor-neutral company focused on the enterprise decision management (EDM) marketplace. The gap between most "dumb" applications and those smart enough to be useful can be bridged with today's technology, and Smart (Enough) Systems LLC helps customers cross that gap. Taylor works with clients providing research, advisory services and implementation expertise. Widely credited with the invention of the term and the best known proponent of the approach, Taylor helped create the emerging EDM market and is a passionate advocate of decision management. He is a highly sought speaker and author of Smart (Enough) Systems (Prentice Hall, 2007) with Neil Raden. Find out more about the book or read his blog at www.smartenoughsystems.com.
Recent Stories From this Author
Better Customer Treatment Decisions
March 18, 2008 CEM is in vogue, while plain old CRM has gone somewhat out of style.
Making Better Decisions in Health Care
February 21, 2008 Health care is top of mind for many people in the U.S., often from the perspective of what needs to change in the industry....
The Future of Retail
January 17, 2008 It was not so long ago that the phenomenon of Internet retailers was expected to wash away traditional retail outlets. Instead,...
What is a Smart (Enough) Business Anyway?
January 3, 2008 In this new column, I hope to cover how businesses are changing as they become "smart enough," what kinds of systems they are...
Book Review: Refactoring Databases: Evolutionary Database Design
June 5, 2007 This is a review of the Scott Ambler and Pramod Sadalage book entitled, Refactoring Databases Evolutionary Database Design .
Book Review: Competing on Analytics: The New Science of Winning
April 20, 2007 James Taylor reviews Tom Davenport and Jeanne Harris's book, Competing on Analytics .
Enterprise Decision Management's Business Impact
February 16, 2007 Using a combination of business rules and predictive analytic technologies and focusing on the operational decisions often...
Coming Soon: The Analytically Driven Process
October 20, 2006 Automate decisions, improve them, build analytically driven processes and finally get the return on your data you have been...
Increasing Precision, Consistency and Agility of Operational Business Decisions with Enterprise Decision Management
May 2, 2006 Enterprise decision management improves quality and consistency of decision-making, increasing efficiency within an organization.
Decision Management Applications
May 24, 2005 Here is a look at the benefits of decision management applications and an approach to leverage business rules management,...
